ACCESS REAL TIME METRICS that measure wait and transaction times, total service time and abandonment/diversion rates.

The ACF solution features easy-to-use statistical tools that provide an enterprise view of productivity, service and performance levels, customer flow patterns and more.

BRING DOWN YOUR OVERALL COST by eliminating inefficiencies in both customer flow and staff workflow. ACF solutions give you a total picture of your entire enterprise allowing you to detect and resolve flawed or redundant processes.

LEVERAGE YOUR PREVIOUS INVESTMENT by utilizing your Audio and Video systems. The ACF Media Player Solution provides an interface between these systems and Q-Flow®, enabling you to begin calling forward customers and posting promotional information immediately using digital signage.