Q-FLOW® MANAGEMENT INFO CENTER - Q-Flow® offers you an easy-to-use access point for viewing real-time information and statistics, providing an unparalleled insight into the productivity, cost of service, service levels and customer flow patterns of your organization.

TRACK THE ENTIRE CUSTOMER PROCESS from the moment they arrive to the moment they leave with this queuing system solution. Even if the customer is transferred to another physical location, as long as they are in the enterprise, their flow data is tracked and maintained. Aditionally, all customer data is permanetly stored for case managment and best-practice accountability.

THIRD PARTY REPORT GENERATORS - Through the consolidation of data sources within the various field offices into one centralized database, Q-Flow® optimizes the reporting performance and interaction with third party report generators. For example, Q-Flow® system data can be exported to Crystaltm Reports enabling your data analysis team to optimize system functionality within industry standard applications.