ACCESS REAL TIME METRICS that measure wait and transaction times, total service time and abandonment/diversion rates. The ACF solution features easy-to-use statistical tools that provide an enterprise view of productivity, service and performance levels, customer flow patterns and more.

DEVELOP PERFORMANCE BENCHMARKS by continually comparing current service and throughput levels with the anticipated organizational goals. Data from the ACF solution can also be utilized to detect barriers to access and flow and model improvement factors.

BRING DOWN YOUR OVERALL COST by eliminating inefficiencies in both patient flow and staff workflow. ACF queuing system solutions give you a total picture of your entire enterprise allowing you to detect and resolve flawed or redundant processes.