| Q-Flow®
is a real-time, web-enabled customer flow tool for directing,
organizing and optimizing the throughput of customers
in any-sized organization. Comprised from software and
hardware elements, Q-Flow® handles appointments,
reception, registration, customer routing and queuing,
service documentation, monitoring, analysis and reports.
WEB-BASED,
ENTERPRISE SOFTWARE - Because Q-Flow®
is web-based, upgrades, version control, fixes and system
configuration changes (example: adding a new service
type or changing ticket text) can be executed from any
remote computer to the central server. Database backups
can be performed from a single source requiring no remote
computers for backup.
CONCURRENT
LICENSES - Q-Flow® utilizes concurrent
licenses, which allows you to deploy system functionality
to any branch within your organization without requiring
the need to purchase, update and maintain a license
for each localized branch.
CLIENT-LESS
SOFTWARE - Q-Flow® offers your IT
Department an easy-to-implement, easy-to-maintain system
that does not have to be physically installed on the
various desktop computers within the enterprise. Access
through a standard MS browser is all that you need to
begin utilizing system functionality. Additionally,
cross platform applications such as wireless Palms,
Pocket PC’s and CE devices can all be utilized
with minimal integration.
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