ALL IN ONE STANDALONE SYSTEM - The ACF customer numbering system provides healthcare, retail, government and financial institutions the opportunity to improve the level of customer service in their waiting areas with an easy-to-use, easy-to-maintain queuing solution.

NO MORE WAITING IN LINE - By using an ID number issued from the ticket dispenser or touchscreen kiosk, the customer now has the luxury to move about the room and not have to stand in a line. By tracking the amount of tickets issued, management and staff also benefit by knowing the volume of people waiting to be served. This can be used to calculate the estimated waiting times. Visual displays such as TV monitors, plasma screens or LED signs can be used to display the called customer ID and corresponding workstation number.

HOW IT WORKS - A customer will select one of the services listed on the ticket dispenser or touchscreen kiosk. A unique alphanumeric ID number is issued with the time, date and some instructions or information. The customer will then proceed to the waiting area and wait for his/her ID number to be called. Located in the waiting area are LED panel displays used to inform the customer as to current number being served. When the staff member is ready for the next customer, the staff member presses the “NEXT” button in an onscreen software application.