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Davivienda Reduces Wait Times to Zero with ACF & Q-Flow
By using the ACF Technologies solution, 80% of Davivienda customers experience less than a 10 minutes wait time with a traditional ticket. 100% of the customers that use Daviturno Web (Virtual Check-In) reduced the wait time to zero minutes.
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The next-generation platform that powers each of our solutions
Each of our modules are built on this powerful platform, allowing you to deliver a range of services through a single intuitive tool and make the most of every customer visit.
Improve Customer Loyalty
SHORTEN CUSTOMER WAIT TIMES
Allow Customers To Queue Anywhere
REDUCE EMPLOYEE WORKLOAD
A seamless virtual customer experience
This helps you manage capacity within your lobbies, reduce the flow of people through your physical locations, and dramatically improve the customer experience.
What our customers say
We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.
Finger Lakes Health
Geneva General and Soldiers and Sailors Memorial Hospitals
I have never been so impressed at how organized the clinics are. It is so efficient. Q-Flow has thought of everything.
Suzanne Coetzer, Sr. Clinical Project Manager, Information Technology Services
Wake Forest Baptist Health