Davivienda is a Colombian bank that is part of the Empresarial Bolivar Group, which has helped people, families, and companies meet their objectives for more than 75 years.
Recognized for their unique management style, which is achieved through effective communication, they are one of the five most valuable brands in Colombia and the first bank to receive public recognition in the country.
They have a diverse portfolio of products and services designed to meets the needs of people and companies in the agricultural, mining, and energy sectors, providing innovative solutions and exclusive initiatives for each segment.
Davivienda has more than 17,000 employees, serving more than 10 million customers in 725 offices, and has around 2,600 ATMs across the region. In addition to its headquarters in Colombia, Davivienda has offices in Panama, Costa Rica, Honduras, El Salvador, and Miami in the United States.
With this alternative, we not only value the time of our clients, but we also broke down old systems, and we are changing the culture of our people, who, for years have maintained the paradigm that to be served, they had to wait in long lines.
At the services level the branches are prepared to offer the best. You can find two ATMs to make your cash transactions faster and a kiosk in which you can self-manage any questions and queries. In addition to improving the wait times, all customers have the options of Daviturno Kiosk and Daviturno Web, platforms that allow visitors to always have the first turn in Davivienda branches in shopping centers.
With these two different banking options, customers are now able to book an appointment online or use Daviturno Kiosk to enter their requirements at an in-branch service kiosk, then leave the branch to perform other activities and receive an SMS when it is their turn to be served.