ACF Technologies Acquires Q-nomy UK to Better Serve the United Kingdom and Europe

ACF Technologies Acquires Q-nomy UK to Better Serve the United Kingdom and Europe

Asheville, NC - Q-nomy Inc., a leading global provider of omni-channel customer journey and customer experience optimization software, and ACF Technologies Inc., a Q-nomy channel partner and provider of integrated customer experience management solutions, today, announced the acquisition of Q-nomy's UK subsidiary, Q-nomy UK Ltd., by ACF Technologies.

Putting the Customer at the Centre of Britain's High Street Banking Conundrum

Putting the Customer at the Centre of Britain's High Street Banking Conundrum

Every bank and building society is working on a plan for its high street presence. An arduous task given the future of high street banking is somewhat unclear. What is certain, however, is the trend toward a more distributed, multi-channel banking model – mobile apps will continue to become more powerful, self-service devices will offer more functionality, and customer preferences will continue to evolve.