In 2001 the Alachua County Tax Collector’s office had 64 employees, four computers, and no email. Since then the agency has come a long way, growing to three offices serving more than 200,000 walk-in customers and processing over 265,000 web-based and postal transactions.
Every bank and building society is working on a plan for its high street presence. An arduous task given the future of high street banking is somewhat unclear. What is certain, however, is the trend toward a more distributed, multi-channel banking model – mobile apps will continue to become more powerful, self-service devices will offer more functionality, and customer preferences will continue to evolve.
In honor of those who gave all, on this Memorial Day make a decision to fly an American flag with pride reminding others of the true meaning of this Holiday, and to show those looking down on us our support for their ultimate sacrifice. You might be surprised at what a difference a small decision can make!