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Marc Montagne discusses the luxury watch industry, going through smart watches, tackling the counterfeit market & discovering the importance of eCommerce.
Katie Bowden discusses negative patient experiences that are found within healthcare, while discovering the importance of service design in the industry
Triodos Bank strives to finance only ethical businesses. As their Head of Marketing, Estrella shares the dilemmas she faces in bringing that dream to life.
Apple's new Vision Pro headset is making waves. In this CXI exclusive, the team takes a look at the impact this new tech will have on customer experience.
Andreas Schmelzer, Head of Digital Transformation for Europe's largest car distributor, Porsche Holding, shares his innovative strategy of hyper-automation