ACF Customer Experience Blog

ACF Technologies Wins Global Good COVID Crisis Champion Award

Written by Valentina Svobodova | May 22, 2023 2:56:17 AM

Woking-based customer experience expert, ACF Technologies, has won the Covid-19 Crisis Champion of the Year at the 2022 Global Good Awards, which recognises businesses, NGOs, charities and social enterprises that are driving social and environmental change. 

This award is for organisations that have gone the extra mile in responding to the impact of the pandemic and celebrates the best in humanity’s response to the crisis. ACF Technologies won for being ‘the people behind the successful distribution of vaccines’. 

ACF Technologies collaborated with the NHS to roll out the appointment scheduling systems for the national COVID-19 testing and vaccine programmes.  The UK’s vaccine deployment was among the fastest in the world, with millions of doses delivered. But that wouldn’t have been possible without the company delivering the system in record time, and at an unprecedented scale.  

The judges acknowledged that IT systems are difficult to design and implement in the NHS at the best of times, but said this was “an amazingly speedy and robust response to produce a crucial 'cog' in the UK's Covid response”. A judge said: 

“Well done on the unprecedented scale and impact of your digital solution for getting people to their vaccinations and vice versa!” 

 

The runners-up for the Covid-19 Crisis Champions of the Year Award are as follows: 

Silver – Monash University for their ‘Together, We are Limitless’ project 

Bronze - GSK for their Fighting COVID-19 partnership with Save The Children  

This is the second and final year of this Global Good Award category. All the winners were presented with their awards at the annual Global Good Awards ceremony at BMA House in London on Thursday night. 

About GGA 

Founded in 2015, the Global Good Awards is a sustainability awards programme that celebrates purpose-led individuals, businesses, NGOs, social enterprises and charities of all sizes worldwide that put people and the planet first whilst driving social and environmental change.  

GGA rewards for actions not aims and takes pride in being the most sustainable sustainability award in the calendar. The awards constantly evolve to reflect changing times with updated categories and event best practices. 

The programme has held an Outstanding standard ‘Awards Trust Mark’ since 2018; retaining it each year. The Trust Mark recognises honesty, trust and transparency between entrants and award schemes. Read more about the programme’s ethics here. 

About ACF Technologies 

ACF Technologies is a global leader in customer experience management. With about 150 employees, we operate across continents, primarily in the UK, North America, and Central and South America. In the years 2021 and 2022, the company has been recognised for their work on a global scale by many different awards