We were also a multi-finalist for the following categories:
- The Vulnerability, Health, and Wellbeing Award
- The Employee Experience in the Crisis – SME
- The Best Use of Technology – SME
The UK Customer Experience Awards is an event that focuses on celebrating the very best business initiatives the world has to offer. This event is presented by Awards International and the Customer Experience Professionals Association (CXPA) and has been an annual event for the past 12 years. The UK Customer Experience Award entry process is in two parts, with the first part being a 2,000-word written entry. When the finalists are selected, they are required to present their entry live during the day of the finals to a panel of judges, completing the second part. Because of this scoring system, the UKCXA has been accredited with the Gold Awards Trust Mark from the Independent Awards Standards Council.
ACF Technologies is a global leader in customer experience management. We are a privately owned organization with around 150 employees globally, spanning across 7 primary offices in North America, the United Kingdom, Central America, and South America. We work with many enterprise organizations and specialize in delivering at-scale complex appointment scheduling systems for several sectors including healthcare, local government, finance, and education. Through our solutions, we have been able to help many organizations improve customer flow and overall lobby management.
The awards ceremony commenced with the UKCXA Awards Ceremony on October 14th, 2021, through a LIVE online event where multiple organizations from across the country gathered to celebrate the customer experience industry and honor the winners and finalists in each category.
Thank you UKCXA and Awards International for this amazing recognition! We are incredibly grateful. Congratulations to Vanarama for winning the Gold award in Best Use of Technology.