How Appointment Booking Can Enhance CX in Your Pharmacy
According to McKinsey's research, nearly 40% of respondents expect digital health services to
remain for good.
Furthermore, 40% to 60% of customers have expressed interest in a broader set of virtual health solutions, such as the "digital front door," which allows consumers to communicate with their healthcare providers across many touchpoints.
Is your pharmacy ready for the new era?
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Q-Flow is the core platform that powers our suite of next-generation customer experience and queue management solutions. This comprehensive software empowers businesses to seamlessly manage and optimize omnichannel customer journeys and streamline back-office processes.
Improve Customer Loyalty
SHORTEN CUSTOMER WAIT TIMES
Allow Customers To Queue Anywhere
REDUCE EMPLOYEE WORKLOAD
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Assistant Anywhere delivers a more personalised digital experience to your customers. It empowers your employees to deliver better service, improve customer engagement, shorten the sales process, and lower costs. It’s also incredibly easy to deploy. See how Assistant Anywhere brings the customer right to you – watch our short video.
What our customers say
We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.
Finger Lakes Health
I have never been so impressed at how organized the clinics are. It is so efficient. Q-Flow has thought of everything.