The pharmaceutical industry is modernizing its operations, and the customer experiences are improving as pharmacy services become more digitized.
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Omnichannel gives your customers and staff control of their time and increases their satisfaction. Omnichannel streamlines processes for your business.
To achieve success, it is vital to employ specific tools and models capable of designing, measuring, and controlling the customer and employee experience.
Deliver quality service to your customers in car service centers by adopting digital transformation with our solutions.
Read how government offices use digital transformation to efficiently, transparently, and cost-effectively deliver personalized services to citizens.
In this post, we share 5 tips for improving the customer journey in your organization using Customer Experience technologies and best practices.
ACF Technologies has acquired Analytikus, adding AI to the customer journey and helping organizations to transform their customer experiences. Read more.
Data from Patient Flow Management systems can reveal the gaps between what hospital management believe to be patient expectations, and what patient expectations really are.
In the retail and medical setting, digital signage can help keep customers informed. But, more often than not, these costly assets end up becoming underutilised entertainment systems - adding little real value to the customer experience.
Patient experience solutions offer a dual benefit: improving patient satisfaction and employee engagement.