Blending Digitization and Human Interaction in Banking
There is still a need for human interaction while undergoing a digital transformation in order to provide the ultimate customer experience in your company.
BPM: Improve Process Management and Increase Productivity
BPM optimizes work flow processes through automation and optimization on one platform to improve your company's productivity, resulting in a better CX.
Digital Transformation Simplifies Admission Processes for Universities
Admission to college should be a fast and simple process, learn how ACF Technology can simplify the admission process with digital transformation.
How BPM Helps TELCOs Improve CX Through Digital Transformation
Do you know the benefits of implementing a BPM in your TELCOs company? Find out everything you can achieve with our Q-Flow solution.
Digitization in Pharmacies: Improving the Customer Experience
The pharmaceutical industry is modernizing its operations, and the customer experiences are improving as pharmacy services become more digitized.
Benefits of Omnichannel Communication
Omnichannel gives your customers and staff control of their time and increases their satisfaction. Omnichannel streamlines processes for your business.
3 Keys to Creating Memorable Experiences
To achieve success, it is vital to employ specific tools and models capable of designing, measuring, and controlling the customer and employee experience.
3 Ways Digital Transformation Drives Auto Care Centers
Deliver quality service to your customers in car service centers by adopting digital transformation with our solutions.
No Turning Back as Public Sector Lurches Toward Digital Transformation
Read how government offices use digital transformation to efficiently, transparently, and cost-effectively deliver personalized services to citizens.
Create Magical Customer Experiences with these Five Tips
In this post, we share 5 tips for improving the customer journey in your organization using Customer Experience technologies and best practices.