eGuide

Q-Flow 6.4: A new era for customer experience

ACF Technologies is proud to introduce Q-Flow 6.4 — a powerful upgrade that redefines what’s possible in customer experience management. Designed with performance, security, and usability at its core, this latest version brings smarter workflows, deeper integrations, and modernized tools to support high-volume service environments.

Whether you're looking to enhance appointment scheduling, streamline operations, or elevate the user experience, Q-Flow 6.4 offers the flexibility and scalability to future-proof your service delivery.

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Why upgrade

Upgrading to Q-Flow 6.4 isn’t just about new features—it’s about making your system faster, more secure, and future-ready with:

  • Stronger data security & compliance measures.
  • Optimized performance & modular architecture.
  • Enhanced calendar & appointment management tools.
  • A modern, intuitive user experience.
  • Scalable integrations & future-proofed technology.
  • New digital signage & customer engagement capabilities.

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Why Q-Flow?

Q-Flow is the core platform powering our next-generation customer experience and queue management solutions. With its comprehensive capabilities, businesses can seamlessly manage and optimize omnichannel customer journeys, reduce friction at every step, and streamline back-office operations for greater efficiency.

01 Improve customer loyalty

Deliver consistent, personalized experiences that make customers feel valued. By reducing frustration and increasing convenience, Q-Flow helps you build stronger, long-term relationships with every interaction.

02 Shorten customer wait times

Optimize appointment scheduling and queue management to reduce bottlenecks. Whether online, on-site, or hybrid, Q-Flow ensures customers spend less time waiting and more time being served.

03 Allow customers to queue anywhere

Give customers the freedom to choose how they engage, through mobile devices, kiosks, or online portals. With virtual queuing, they can join from anywhere, track their status in real-time, and manage their time more effectively.

04 Reduce employee workload

Automate repetitive tasks and streamline workflows so your team can focus on what matters most, delivering exceptional service. With Q-Flow, employees gain the tools to work smarter, not harder.