Customer Experience Solutions for Education
Improve student experiences and organizational effectiveness
Student admission offices often experience high volumes of student traffic. Transform the student service process by eliminating lines, offering online services and using digital signage solutions to disseminate information campus wide.
Eliminate queues and improve communication
- Shorter visits for students by allowing them to sign up for multiple services and automatically assigning them to the shortest queues first.
- Improved communication reduces perceived and actual wait times.
- Real-time analytics allows educational institutions to accurately predict and manage student volumes.
Improve productivity and reduce costs
- Improve operational efficiency by decreasing the time and costs associated with student interactions.
- Real-time analytics offers insight into KPI data to help reduce wait times.
- Immediate student feedback helps managers identify what is working, and fix what isn't.
- Integrate with staple programs for Student Information Tracking throughout their college career (visits to financial aid, registration, advising, etc.)
Educational Areas Served
- Public and Private Institutions
- Registration, Enrolment, & Admissions
- Financial Aid
- Student ID