Business Process Management solutions give you the productivity boost you need to take your company to the next level.
When management processes are optimized and automated, services are improved, and businesses see economic benefits.
What is a BPM?
In a nutshell, BPM (business process management) methodologies entail all the action items involved in the control, organization, optimization, and automation of a company's processes.
This specifically refers to tasks that can't be completed by conventional tools and require the implementation of multi-tasking technology.
BPM methodologies aim to automate and improve interactions between users and company processes, optimizing and increasing productivity. This results in better outcomes and provides optimal analytics to guide informed decision-making.
They also improve the order, understanding, and efficiency of the workflows that make up business processes. This is achieved by using specialized software for monitoring, measuring, analyzing, and executing a company's internal processes.
BPM technologies can analyze the entire operation of business services and optimize the entire workflow. Each individual process is part of the entire system and must be considered comprehensively to achieve meaningful results.
Companies that use BPM methodologies develop a comprehensive vision of the benefits provided by their services, allowing them to determine exactly which individual processes are failing and take action to improve the execution of their activities.
How does BPM help your company improve productivity?
The execution of a company's processes will always have a direct or indirect impact on the delivery of its service.
It is vital that all the areas that make up the system are correctly interconnected and that the objectives set out in each phase of the processes are also met. However, constantly monitoring the flow of operations to ensure proper operation is often not that simple, especially when we do not have tools that facilitate these tasks.
Companies like ACF Technologies develop software specialized in managing business processes. In addition to promoting the use of new a new Q-Flow BPM solution, we give business owners the opportunity to:
Automate and optimize all your business processes:
One of the best ways to increase the productivity of a company is by automating and optimizing its processes.
This reduces the execution times of each individual task and minimizes the need for operators who are constantly monitoring and controlling the operation of the system.
Centralize operations on the same platform:
BPM software is usually designed so everyone who uses the company's system can be connected through the same platform.
This centralizes process management and establishes the area and duration of necessary tasks.
Seeing a company's full operation from one platform offers greater transparency in the development of activities and helps business owners to identify areas with potential for optimization.
Manage all operations more efficiently:
Acquiring software compatible with BPM methodologies allows more than the simple management of your company's current processes. Instead, it gives you the ability to design, model, test, and execute new activities that can positively impact the operation of your service.
This means that you will be able to establish new workflows within your company and facilitate the execution of current processes by combining different solutions.
Continuous monitoring and data-driven analysis:
An essential characteristic of BPM software is that it has mechanisms for monitoring and visualizing your company's processes in real time, which is necessary to optimize a system or service.
In addition to sending notifications to management in real time, established by compliance SLAs (service level agreements), the software can collect and compare data to reveal any operational deficiencies and pass the information to data analysts for improvements.
Optimization and automation of business management systems:
With the help of BPM tools, companies can optimize and automate some of their most important activities. Further, a systemic operation reduces human error and allows your staff to focus on customers.
By restructuring and digitizing processes that were previously carried out manually, action and response times are decreased.
What is the Life Cycle of a BPM?
Optimizing your company's processes requires a plan for reaching your specific objectives. The life cycle of BPM methodologies consists of five fundamental stages.
Before implementing a BPM, it is necessary to identify each of the processes within your company and which area each one belongs to. Then evaluate the current metrics to examine where improvements are needed in each area. This will define short or long-term objectives, focusing on the key functionalities of the system.
In the second stage of the cycle, the company must define the new processes that need to be optimized to improve productivity. This involves shaping the objectives that are set in the first phase of the cycle and observing how the processes work in different scenarios.
3. The execution
Once the modeling stage is completed, the new processes are executed and documented. Implementation of any necessary improvements begins, and processes are standardized and optimized.
4. Control and monitoring
At this stage it is necessary to constantly monitor and analyze each process. This allows precise comparisons which reveal the true optimization potential of each process. Knowing exactly which points of your company's processes are critical enables you to improve the quality of your service.
5. The optimization
Once the control and monitoring phase is over, all the data provided by the BPM tool will establish new parameters for process management and define new objectives.
ACF Technologies’ Q-Flow BPM
Our Q-Flow® BPM solution helps with all aspects of process management and workflow automation.
This is particularly helpful for repetitive tasks, allowing you to focus your efforts on the performance of more complex activities. Since the software integrated into the BPM works with existing software, it efficiently transfers processes between the different areas of the company to simplify workloads. The tool also has reports and alerts that help supervisors stay on track to achieve their goals, KPIs and SLAs, as well as, monitoring and developing customer interaction solutions.
ACF is available to help any company improve its process management and join the digital transformation. To learn more about our BPM and how implementing these tools will help you increase the productivity of your business, schedule a demo or contact us today.