Why you should incorporate Appointment Booking in Your Pharmacy
Learn how appointment booking software can help to enhance patient experience by allowing customers to manage their own journey. When it comes to the healthcare experience, reality does not always..
The Patient Experience Goes Beyond Good Medical Care
Improving the Patient Experience is only challenging if you don't know what your patients want or need. Many people do not enjoy their doctor visits. Some people are so dissatisfied with hospitals..
On Diversity, Transparency and Inclusion, with Donata Peksa
Episode 84 Donata Peksa is the Global Head of Brand Experience for HSBC. HSBC is the largest bank in Europe with 2.953 trillion USD in total assets. The 84th episode of CX Insider explores some of..
