Advanced virtual queuing empowers customers to reserve their place in line prior to arrival, thus ensuring a higher priority and lower overall wait time. It allows the customer the view multiple locations for the services and wait times to select the fastest turn around. Our software is designed to work on multiple platforms, screen sizes and devices. The customer can select to receive communication and alert updates for any status changes.
Allows customers to remotely enqueue using a web or mobile device
Use mobile location services to find a service center the closest or lowest wait time
Reduces customer’s wait time onsite
Reduce lobby congestion by providing “Just in Time” service
Receive status updates
Alert service center staff of upcoming customer loads