Solution

Online Forms

Make collecting customer feedback and data simple and effortless

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Effortlessly collect customer feedback and data through our online forms. 

Say goodbye to having employees hand out paper forms and then collect them – an inefficient and inconvenient process that takes up both your customers’ and employees’ time.

Instead, use our online forms to create permanent and ad-hoc web pages with your company’s brand that make it easy to collect structured information from customers. 

Our intuitive forms are simple for your staff to design and your customers to complete. They support a variety of user prompts, are capable of putting a process on hold until the form is filled out properly, and can be designed to fork into different flows based on the customer’s answers.

The customer feedback and records collected by our digital forms also seamlessly integrate with your existing storage systems, making appointments and data collection easier and faster for customers and employees.

Online Forms

Key features of our digital forms

Easy form software
Completely branded forms
Pre-service data collection
Document uploading
Online feedback system
Online survey analytics
Multilingual forms fully supported
e-Signature collection & authentication
Easily re-purpose collected data via forms by downloading the PDF

How we do it

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Templates
Create online forms using a wide array of intuitive and responsive templates that are easily branded with your colors, logo, and fonts.
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Flows

Our digital forms support a variety of user prompts, are capable of putting a process on hold until the form is filled out properly, and can be designed to fork into different flows depending on each customer’s answer.

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Customer record

Your customer’s responses are automatically saved in the process record or as part of each customer’s record.

Setup options

ACF offers network models for Online Forms to fit your budgetary, IT infrastructure, and overall business needs.

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On-Site

Your business servers (physical or virtual) and is accessed through your intranet.

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Cloud Hosted

Secured remote ACF servers and is accessed through the internet.

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Standalone

Off-network and only accessed through direct connections.

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