The Kansas Division of Vehicles new wait line management system, Q-Flow, launches today in seven of the state’s busiest offices.
Customers visiting the Topeka, Wichita, Andover, Derby, Manhattan, Olathe and Mission driver’s licensing offices will be able to get in line by a computer, the division’s mobile app or mobile phone before arriving at the office or once they arrive. If they sign in remotely, customers will receive an update for when they need to arrive at the office to secure their spot.
Once at the office, ticket numbers will be announced in Spanish and English and displayed on a monitor. The division switched vendors in part to help provide more accurate wait time forecasting.
Customers can download the division’s mobile app “KS Vehicles Connect” for free on their Apple, Android or Windows device. With it, they can get in line using Q-Flow, find a driver’s licensing office or take a practice written test.
“We are excited for this new technology which will provide more accurate wait times for our customers,” said Director of Vehicles Lisa Kaspar.
Published by: Garden City Telegram