Three Ways To Create A Positive Customer Experience
You’d think that by now we'd have mastered the art of the customer experience. Yet, even in 2018, we all too often find ourselves at the receiving end of a frustrating encounter.
ACF Partners With Q-nomy To Create Better Customer Experiences
ACF Technologies announced today that it has extended its long-standing partnership with Q-nomy Inc. and its commitment to developing the Q-Flow platform.
The 7 Biggest Ideas To Consider From HIMSS 2018
Wow! What a great show. Did you also walk away with more ideas than you can hope to implement before next year’s event?
Create Magical Customer Experiences with these Five Tips
In this post, we share 5 tips for improving the customer journey in your organization using Customer Experience technologies and best practices.
How To Deepen Insight Into Customer Needs & Improve Citizen Experience
Business intelligence tools are helping organizations with deeper insight into customer behavior through their interactions along the customer journey.
ACF Technologies Adds AI To The Customer Experience Equation
ACF Technologies has acquired Analytikus, adding AI to the customer journey and helping organizations to transform their customer experiences. Read more.
Data Holds The Key To Better Patient Experience Management
Enhance patient experiences with Patient Flow Management systems to optimize appointments, reduce wait times, and use data to improve care and efficiency.
Improving Patient Experiences Means Empowering Patients
Six customer experience technologies that empower patients to take control of their patient journey and create a more engaging experience.
ACF Technologies Improves Customer Experience for +30 MM Customers
Discover how Claro leveraged the power of ACF Technologies to improve customer experience and satisfaction across its regional service centers.
Outpatient pharmacy simplifies ticketing process
Fort Belvoir Community Hospital pharmacy reduces wait times and adjusts staffing based on insights from ACF's Q-Flow queue management solution. Learn more