Customer Experience, Healthcare, Patient Experience, Patient Journey, Q-Flow

Visit Us at the Digital Hospitals Conference 22' | Manchester, UK

ACF Technologies will be exhibiting at the Digital Hospitals Conference, a healthcare event that brings together NHS Secondary care managers and leaders with their peers.

Blogs & Articles

Customer Experience

Appointment Scheduling

Queue Management

Patient Experience

Virtual Queuing

Citizen Experience

Local Government for Digital Transformation

Assistant Anywhere

Customer Feedback

Digital Transformation

Patient Journey

Customer Journey

Student Experience

Artificial Intelligence

Online Appointment Booking

Financial Services

Higher Education

Personalization

Appointment booking

Data management

Digital Signage

Capacity Management

Company Leaders

Video Call Management

Check-in Anywhere

Improving Patient Experience

Machine Learning

Appointment booking software

Local Government

Streamlined Delivery

Women Leadership

Appointment scheduling software

Customer experience transformation

Customer loyalty

Queue management system

Veteran Healthcare

Appointment booking system

Customer Science

Customer Support

Customer experience management

Customer experience strategy

Digital Banking Transformation

Digital customer experience

Digital transformation in healthcare

Employee Experience

Healthcare Digital Transformation

Patient Experience in Healthcare

Process Optimization

Student Journey

Administration process

Airport Customer Experience

Banking processes

Benefits of customer loyalty

Booking a vaccine appointment

British Council

Business process management

College Admission System Software

College management system

Customer experience solutions

Customer flow management

Customer service

Digital booking service

Digital transformation services

Fraud Prevention

Government customer service

Health professionals

Healthcare industry digital transformation

How to Improve Patient Experience

Improve customer experience

Omnichannel customer experience

Online appointment scheduling

Patient Care Experience

Patient Centered

Patient Check-In

Retail Customer Experience

Staff Management

Student Management Software

The future of retail

Veteran health care

Virtual Solutions

What is telemedicine

booking solution

customer interactions

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Smiling, confident business woman near fellow employees

How to Use Appointment Scheduling to Improve the Customer Experience

Most private and public organizations operate on a walk-in basis. But today, there’s a better way of managing customer flow – appointment scheduling.

Four doctors with masks and gloves in the photograph two of them checking a device

Six key patient experience trends to look out for in 2022

A deep dive into the six key patient experience trends your healthcare organization will need to respond to thrive as we step into the post-COVID world.

Doctor typing on laptop

How to reduce costs in the health sector through process optimization

Multiplatform solutions such as BPM, AI, and Machine Learning help optimize processes in order to modernize the health sector.

Robot hand points and chooses or clicks a button (AI)

Is the implementation of AI recommended for every company?

The implementation of Artificial Intelligence is key to improving customer satisfaction and organizational processes.

Man at desk looking at computer screen with appointment data

How to use appointment data to quickly improve customer satisfaction

Appointment analytics empower you to collect data along the customer journey and transform it into actionable insights that fuels continuous improvement.

Scotiabank Introduces New Appointment Feature in Mobile Banking App

Scotiabank aims to improve customer experience and lobby management through their new appointment booking app feature.

ACF & Davivienda Win Award at #LATAMDIGITAL

Davivienda and ACF Technologies were awarded second place in the Leadership and Digital Performance Category at the #LATAMDIGITAL 2021 awards

How to improve Customer Experiences along the Citizen Journey

Discover how government offices can enhance citizen experiences with advanced queue management, virtual queueing, online forms & secure video appointments.

White dog sitting in waiting room area alone

How Digital Queuing Systems Improve the Customer Experience at Vets

Virtual queuing technology is an effective and affordable tool any organization that works with animals can use to improve the customer experience.